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Customer Retention & Loyalty

If you’re great at attracting and converting prospects into customers and want a proven system in place to retain more of your customers, the Customer Retention & Loyalty Program will give you the tools you need to reduce expenses and use the money you’re saving to boost sales & profits from customers you already have.

Description

Features an in depth assessment and diagnosis with specific strategies and tactics for your business.  We will examine over 5 different areas to create a powerfully effective loyalty approach that includes online and offline strategies, positioning elements and 10 proven customer retention income streams.  Clients using this option have reported major shifts in strategic thinking leading to increases in sales and profits, while reducing expenses as much as 20% within 60-90 days after implementation. We require a qualification interview to be certain that we can meet or exceed your expectations.



You Can Expect to:

  • Accelerate your progress toward your marketing goals by up to 100%.
  • Experience more loyal, interested prospects from your customer retention efforts, leading to more sales & profits and reduced advertising expenses.
  • Increase your client / customer base without spending more money on advertising.
  • Solidify your customer base with loyal clients who will be happy to refer your services to others.  
  • Speed up your up-sell & cross sell buying cycles by implementing our proprietary customer retention system into your marketing mix.
  • Increase your margins dealing with satisfied customers who are willing to pay you more for your products and services.

This option is perfect for you if you are:

  • You already have thousands of customers who have bought from you and you want a system engineered to work for you 24/ 7, even while you sleep, to generate more income and profits.
  • You have at least $50,000 in upside potential you are currently not generating and realize you have the potential to achieve this goal easily with the proper implementation strategies we can provide.
  • Successful in attracting and converting prospects to customers and want to expand your sales while reducing ad costs by making more money from customers you already have a good relationship with.
  • You’re ready to invest in tools and strategies but want the most profitable strategy first, so you don’t waste any more time and money on failed attempts at building customer value.
  • Tired of giving money away on coupons and frequent buyer clubs and want to finally figure out the best way to keep customers loyal and to become advocates for your business…spreading the word for you…multiplying your efforts exponentially.

This is not a good option for you if…

·        Simply “thinking about” improving your customer service and it’s premature to invest quality time and resources at this time.  Register for our online newsletter, “Remarkable Marketing Results,” for hints, tips, case studies and proven strategies to boost sales, profits and loyalty.

·        Looking for a low-cost, do-it-yourself system like The Complete Customer Retention Marketing System or            Loyalty Marketing Case Studies.

  • If you are really ready to "take the plunge" and finally get your customer loyalty strategies in gear you'll want a positive customer-focused leadership and culture to support it. We've negotiated a $100 savings on the Customer Care Coach~. This weekly training program will put your people behind the powerful processes we are teaching you and make every customer experience one to remember. Simply put CCCD-109 in the code box to receive your special savings.


    What is the structure of this project and how long does it take?

This project has three components.  In the first component, you answer a detailed questionnaire called “What’s in Store For Your Future,” plus details of your current loyalty programs, customer service & marketing strategies.  Allan will examine them thoroughly and use his own market research to develop specific recommendations based on your goals.   It takes Allan approximately two weeks to complete this analysis during the first phase. 

In the second phase, you spend the day with Allan to review your questionnaire, comprehensive marketing program recommended by Allan and the specific tools you’ll need to transform opportunities into profits.  In the second phase you will receive a wealth of written and recorded information including a subscription to our Instant Loyalty Letters Membership program with over 100 pre-written letters you can copy, edit and use right away.  This session will be recorded. 

The third phase is the implementation phase, usually a one hour phone conversation to insure proper implementation of the recommendations.  This final phase usually occurs four weeks after we meet.  The total timetable is approximately six months.  

What's the next step?

When you're ready, call Allan's office to schedule your qualification interview at 901-435-0424.  Or email here.